Okay, “goodbye to self-serve soft drinks at McDonald’s.”
Thanks dad.
Father for 13 years. I know how to dad joke.
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I work in a restaurant and ever since COVID the health inspector has been SUPER cautious about our soda machine. We run a clean ship but it’s always the first thing they look at, and they go over it with a fine tooth comb.
I don’t think this is about cleanliness, I think this is about McDonalds limiting free refills.
This is 100% about pinching pennies. Gotta find new ways to post those “record breaking profits” every year.
Pinching pennies tends to be a really bad way to improve profits, though. Especially if you’re lowering customer satisfaction or attraction in the process.
Not that companies and managers won’t still try doing just that.
Welcome to the era of enshitiffication.
Customer satisfction and attraction aren’t numbers on a spreadsheet, so I guess the effects of shitty policies like this don’t exist
McDonalds isn’t really a fast food company. McDonalds makes most of it’s money via real estate investment. The suckers who open franchise locations are the only ones who care about pinching pennies on food and drink.
Well if they don’t make record breaking profits they won’t be useful to investors on the stock market and thats the real game
That’s crazy, you literally push the cup against the trigger. Flesh doesn’t even need to touch it!
The lid/straw area, however…
Even before covid the soda fountain was the thing they could get. I remember that being a big target back when I worked fast food 20 years ago.
the main reason i even go to chains like mcdonalds in the first place is the soda fountain. it’s (usually) much better than retail product in bottles or cans.
if i have to wait 10 minutes to maybe (they will have zero incentive to wait on you) get a refill, after already waiting 10-30 minutes for my food in the first place (wait times have gotten really bad the last few years… for “reasons”). i won’t even go there anymore at all unless i’m traveling (which i don’t really do much of either). the ridiculous and constant price increases already got me down from a once-a-week treat to maybe once every month or two.
I find the wait times have gone up as they prioritise both drive thru and delivery options ahead of people actually at the counter.
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it’s actually because they dont want you to go there and buy stuff if you buy stuff then they have to spend money to restock stuff and that hurts profits!
This change happened awhile ago at places where I live, in Canada. Barely noticed it.
Now they bring my drink to my table, instead of me having to awkwardly wait around for the cup so I can fill it up while they bring the food out.
I don’t mind it at all, you still get a free refill btw, just gotta ask for it.
Now I know some random kid hasnt gotten their sticky popsicle fingers all over my cup lid or tried to drink straight out of the machine end. I am very much in favor of that.
Your Mcdicks serves you at your table? They tried that years ago out east but it only lasted a few months.
My guess is this is a small move in a long term strategy to fully automate their restaurants. Everything needing a human will be re-worked to not need human labor or will be eliminated.
I’ve been saying this for years now.
Within 20-30 years, most things as we know it will be automated.
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White Castle is buying 100 robots that can flip burgers and man fry stations.
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Wal-Mart is deploying tech to identify when stock on a shelf is low and was looking at robot stockers.
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Waymo, Uber, etc. are working good progress on self-driving taxis.
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Russia is actively using self-driving semi trucks in Siberia, and there are multiple startups working on the problem elsewhere.
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Blizzard is replacing concept artists with AI image generation.
And so on.
The point isn’t that the tech is good now - it isn’t. Wal-Mart didn’t keep their stocking robots. The AI lawyer got in a tremendous amount of legal trouble. AI journalism has been rolled back after quality issues.
But do you think the technology will stay this bad?
Like, remember what phones were like in 2003? People still had landlines. The closest thing to a smartphone was a Blackberry (which came out in 2002). 3G networks were brand-new (and spotty). None of it was very good, yet they got better and better and now here we are 20 years later where smartphones are an indispensable part of daily life for most people.
What will automation look like in 2043? 2053? That’s within our lifetime. What kind of jobs will today’s kindergartners have available to them when they reach their 20s and 30s?
There is nothing to indicate that automation will always be bad forever. There is money to be saved by cutting out the human element and replacing them with robots. It’s looking more and more reasonable to invest in R&D that eliminates human jobs, in every industry - from Uber and DoorDash drivers to semi drivers to tutors to artists to cashiers. It’s coming, and we have to think about how we’re going to support all the people that won’t have a job anymore.
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If people were properly incentived we could easily automate out the fast majority of fast food and retail work. The only reason they haven’t is because minimum wage labor is so ludicrously cheap they don’t need to bother.
The self driving and AI stuff is pretty stupid though.
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First this, then refills are no longer free (which is how it works in most of the world already). I imagine automation will also come in there as well.
Margin on drinks is huge as they cost next to nothing.
Are they going to automate the eating as well?
You my friend just have a crystal ball. ( I do really mean I believe your correct)
Food safety and theft prevention…
Great so now you get to have your drink prepped from a machine that’s never been cleaned by the sweaty, overworked teen behind the counter who’s handled everyones money and cards all day instead of going over to the machine that’s never been cleaned and touching the machine that all those same people have touched.
All because McDonald’s is worried about saving literally pennies to “food theft” which is just a fancy way of them saying they don’t want you getting free refills anymore.
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Fuck em. Don’t eat there.
They’ve been penny-pinching and jacking up prices aggressively. For something called “fast food” it is not really fast anymore. The rare time I’ve been to mcdonalds since the pandemic, it looks like they keep the number of employees to two people at a time in each location and the drive-thru line takes forever to move. Not going to miss it since it was rare for me to go to mcdonalds even before the pandemic, but the general penny-pinching pisses me off and mcdonalds seems like one of the worst offenders. I think they’ve been wanting to rebrand as “casual dining” or whatever, but based on their approach it’s really just a market segment that doesn’t make sense to me. Shitty food, small portions, high prices, and slow service. I have no idea why people still go there.
McDonalds has crashed in quality since the pandemic. During the pandemic everyone was really competing for market share and improving their menus… Except McDonalds, and now that we’re out of the pandemic, everyone is pinching including McDonalds. I’d really rather go anywhere else except maybe BK.
I said goodbye to McDonalds (and Wendy’s, Burger King, Taco Bell, Arbys etc.) 15 years ago.
Poor health isn’t a good trade for convenience.It was right after I had the baconator for the first time.
It was kind of a wake up call, I just said “Holy shit what am I doing to myself”.Those things are fucking nasty anyway.
That’s always been my impression of them. They are rarely kept up very well and often extremely messy.
Once they are back behind the counter you won’t see how gross they are.
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The mcdonalds near me removed self serve soda during the pandemic and never brought them back. I can still request free refills but a staff member does it from behind the counter.
I have never encountered any place (except IKEA) that allows you to refill using those unless you pay a bit extra.
Where do you live? In California it’s commonplace that self-serve station refills are free.
The main exceptions are touristy places like Disneyland. But most places have the dispensers on the dining room side (not the cash register side) so you can get free refills.
Ohio here, refills are free as well.
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I will miss my drink concoction
You can still ask for it but there’s no guarantee that the proportions will be right.
This is already the case in France since self refill for soda was made illegal few years ago.
Some of the machines are still there but with only ice or sparkling water.
What about the tea containers, those going away?
