Moderating a community on another server and having several problems: I pin a post for rules clarification and within a day the pin gets removed and the post starts sinking. Worse, the post still shows pinned in my instance so it looks like everything is okay. Attempts to work around this by promoting another account ON that community’s server don’t go through.
Is there a way to make a pin permanent and visible across all instances?
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Moderating across instances is buggy, unfortunately. Contact an admin on the instance you’re trying to moderate and ask them to assign mod rights to your local account on that instance. Then things should work properly.
I had the same issues you are describing when moderating lemmy.world communities from this sh.itjust.works account. Pinning posts, adding/removing mod rights, receiving reports, etc. didn’t work properly. I had to create an account on .world and get someone from that instance to give the account mod rights.
