The quality of stuff being sold on Amazon has been a race to the bottom for a while now, somewhat following in the steps of Ebay.

In this video Louis has two crimp butt connectors: one bought from Amazon and one bought from a hardware retail store - the Amazon purchased one, which a regular user of the site may consider as reputable at a glance, fails to crimp the wires securely. The hardware store one however securely crimps the wires in place.

It’s a pretty mundane example, but extends across to other products in other industry verticals too. A pretty major concern raised in the video was that the failure of this specific product would cause excess heat, potentially leading to an electrical fire in the worst case scenario.

There’s also the issue of reputable brands not even listing their products on Amazon anymore, leaving users with mostly poor quality alternatives shown prominently in search results.

Personally I find myself preferring to shop at dedicated or independent online storefronts, where it’s a bit more obvious what exactly I’m purchasing, and where there’s at least some minimum guarantee of quality - in contrast to a Prime “dropshipped”, generic product from Amazon. Also kind of like the fact that by purchasing from sites that aren’t massive marketplaces or outlets, real individuals benefit from my custom, not massive behemoths that don’t need the sales to survive


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  • dual_sport_dork@lemmy.world
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    7 months ago

    Usually they’ll price match their own web site if you complain. It’s still a hassle, though.

    My business is an undercutter in our industry, and our online price is the same as our in store price. Ain’t nobody got time for that shit. Consequently, roughly 70% of my customers are online or phone sales and I never meet them. Suits me fine.

    • mars296@kbin.social
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      7 months ago

      Not too long ago I found that Home Depot had a product cheaper than Amazon and in stock near me. When I showed up in store, it was more expensive and they would not price match their own website. So I left and ordered it from Amazon for cheaper than the in-store price. I could have gotten it cheaper from the HD website but I was so annoyed with the experience that I didn’t purchase from them.