For anyone who wishes to cancel their Adobe plan(s):
Change your subscription to another kind - either cheaper or more expensive. You the subscription will be locked for about 5 minutes while it processes, then it will unlock and you can now manage it. Go into the manage subscription page and cancel it. Because you renewed with a new plan, you can now make use of the fee-free cancellation window and any charges applied will refund.
If that fails or you don’t want to go that route for whatever reason, you can contact customer support and request the cancellation fee be waived. I’ve seen a few people say they had success with this. If they still decline you, threaten to report them to your regional consumer protections agency, the press, legal sources, etc. Companies hate bad PR and would rather just waive your fee than deal with you.
For anyone who wishes to cancel their Adobe plan(s):
Change your subscription to another kind - either cheaper or more expensive. You the subscription will be locked for about 5 minutes while it processes, then it will unlock and you can now manage it. Go into the manage subscription page and cancel it. Because you renewed with a new plan, you can now make use of the fee-free cancellation window and any charges applied will refund.
If that fails or you don’t want to go that route for whatever reason, you can contact customer support and request the cancellation fee be waived. I’ve seen a few people say they had success with this. If they still decline you, threaten to report them to your regional consumer protections agency, the press, legal sources, etc. Companies hate bad PR and would rather just waive your fee than deal with you.