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The original was posted on /r/trezor by /u/Spartra on 2023-08-24 14:42:42+00:00.

Hello,

I have been using my trezor with metamask for a few years on ETH and BSC with no issues. I haven’t logged into my Trezor for a few months and today when I did I was unable to do any transactions with my wallet linked to my trezor. Whenever I would try to do any transactions it would just fail. Now when I check the ETH and BEP20 wallet addresses I notice they are completely new addresses and all empty. I tried my trezor on a new computer and even did a factory restart and nothing happened. Just these new empty wallets. I have been looking in the trezor forums and seen a few people bring this bug up and it seems some managed to solve it but other have not. I have a lot of money in these wallets and would definitely like a response from trezor on what to do next.