You’re doubting my credentials, this is hilarious. Here’s a news flash, most of the employees using software at scale, like say Salesforce, are call center hourly employees. If you actually sold SaaS for as long as you said you have you’d know this, because it’s part of a savings analysis you do in pitch decks. So ya, I’m starting to doubt your credentials.

Yes yes, not every single person will hang out in their job, but look at the market. It is flooded with talent with no place to go due to everyone having layoffs. You do not have a lot of power as a prospect right now, so people stay put for the most part. Anyone who is in management would realize these things as people start leaving less and you’re flooded with applications when you open a position.

Yes, people who refuse the free overtime will go, so you have more people you need to rehire, which is very expensive. Have you ever managed a P&L before?

Amazon does this because they have an infinite supply of applications wating due to them being in the Big 3. Not every company has that pull.