Yes, yes, who needs speeds this fast, but it was cheaper than my 1Gbps plan before this.
Anyway, we switched for 3 weeks and it’s been down twice for us now (both on weekends). It’s like I’m beta testing their new backbone or something – any other early adopters want to share their experience?
2023-07-19 Edit: since posting this it went down 3 more times. The TELUS on-hold music is starting to give me PTSD. There was something wrong with their backend where my network access hub kept getting un-registered (and my account getting unregistered), multiple times, but it’s been okay for 24 hours now (knock on wood).
A tech came by monday morning to look at it, and all they did was call their backend team, but he gave me specific instructions to give the frontline support, which was useful, but still frustrating.
I’m at I think about a 50% rate on “if we get disconnected, we’ll call you back”.
I mean you either use it or you don’t right? If it doesn’t serve your needs, then it’s generally a prudent idea to get something better. Especially since WiFi is so important now days, it is generally a better idea to have your own infrastructure (router, switch and APs separately) that you trust as opposed to el cheapo ISP combo boxes.
Eventually once I can budget for it in regards to cash, and actually space to place my own. We live in a small place and home office is packed tight. But original point was Shaw equipment getting worse and worse featurewise.