During the trial it was revealed that McDonald’s knew that heating their coffee to this temperature would be dangerous, but they did it anyways because it would save them money. When you serve coffee that is too hot to drink, it will take much longer for a person to drink their coffee, which means that McDonald’s will not have to give out as many free refills of coffee. This policy by the fast food chain is the reason the jury awarded $2.7 million dollars in punitive damages in the McDonald’s hot coffee case. Punitive damages are meant to punish the defendant for their inappropriate business practice.
Cool! So if you go to a restaurant, order mac and cheese, get it in a cardboard container and when it spills you get hospitalized for a week, do you say “mac and cheese is meant to be served very hot! Of course I’ll cover the medical bill myself!”. What about when a few dozen people run into the same issue, because the restaurant has figured out that the occasional lawsuit from people being badly injured is cheaper than the cost of keeping the mac and cheese at an edible temperature? I mean, consider the comparison you’re going for here. “If she’d heated a substance to that temperature herself, then spilled it on herself, it would be entirely her own fault! Why is it when someone else heats a substance to an unsafe temperature, then someone gets injured by it, it’s not entirely on the injured party? They should know that the substance was heated far beyond what anyone would reasonably expect it to be provided at!”