The 30% cut Steam takes is quite a bit. Considering the near-monopoly it has on game distribution, that could easily mean the difference between turning a profit and not for an indie developer.
Personally their efforts towards things I support (PC handhelds, Linux gaming) and the convenience of the platform outweigh the things I dislike, but being frustrated by its problems is understandable when people don’t really have another choice.
It’s hilarious how many upvotes posts here get, yet how few posts there are. My people.