We’re in a tight spot, our service desk is outsourced while escalations or issues requiring hands on are sent to us. Problem is our service desk is a dumpster fire. I have regular meetings with their leadership to address this but it literally makes no difference. I recently caught that one of their agents we told them to remove from our contract was back and just as shitty and work avoiding.

We’re in the midst of replacing them with an internal regional team, but regional moves glacially slow. So we’re in a “please use the service desk” and “fuck just email/teams me the details and I’ll handle it when I have time” kinda situation. I’d love everything to go through tickets but I also know there’s a 50/50 chance that service desk will fuck it up by camping on the ticket, sending it to our sister site who also uses them, or completely not understanding the situation and cocking up the ticket notes before escalating or closing the ticket…

Recently they took a user complaint of a singular device being offline and noted it as “entire site is without network”, giving it a priority 1 status and escalating to our on-call line.

Sometimes they also take an actual P1 issue and dump into our queue without calling our hunt group or on-call number during business hours. We’re project heavy so we don’t hawk the ticket queue and it often leads us to missing the SLA of 30 minutes to assign the ticket to a tech.

Dumpster. Fire.

This made me think of the game, of which I have lost, and will follow the rule this time.

You rang?

I dunno, I don’t like unnecessarily interacting with strangers. I’m gonna go sit in another room and tinker with something else for now.

Haven’t heard of the proverbial cheeseburger… gonna stare at this phrase for a bit.

Is… is it still worth watching?

He’s still wearing it when he feeds the pupper his night night yums, which would be after the appointment and after picking up the prescription.

It was my last summer at home before college too, but I did notice some aggressive webbing slowly overtaking the back shelf as the summer went. Only sign I knew I wasn’t crazy, because I also never saw it again.

Then the house sold while at college. Drove by a few weeks ago on my way through town and noticed the shed is now gone, guessing the buyer also saw the spider lol

We have many lakes and rivers, so dock spiders are common unfortunately. Wooded areas aplenty, so wolf spiders too. Then your common group of hanging out in the corners of your deck getting their full of mosquitos and black flies spiders. Those creeperass basement spiders with the long legs. I once also slammed my shed shut and fucked off back inside because of some furry palm sized bastard was chilling on the inside of said shed door.

They may not be poisonous or dinner plate sized, but some are pretty aggressive and others look like they should be.

I usually get that “this is fine” mantra going on repeat until it either touches me or I’m done and wig the fuck out of there. On the rare occasion I tell the spider we’re fine so long as we leave each other be and it’s all sunshine and rainbows. Brains are weird.

The second there’s more than 2 or it’s bigger than a toonie I’m bringing fire though.

And?

It puts the homemade chilimac into the waffle iron

I’ve got quotes for a $30k bispectral. I’m really hoping I get to order one, but I highly doubt it…

Add a little liquid soap for nonporous surfaces like counters and stove tops, great grease and stuck-on fighter especially if combined with a scrubber. Damp cloth to wipe up after and you’re shiny.

I got a 3M half mask with bayonet connectors, I’m good for round two!

Welcome to Costco, I love you!

Likely the worst wrost in decades.

I used to work for a Canadian carrier. They had “white glove” customers where no matter what they asked for, we did it. They dispute $1000 charge? Credit it. They say they dropped their phone in the toilet and would like a new one but don’t want to pay for it? Send it and credit it.

Those calls were also reviewed next business day to ensure compliance.

This summer could be one of the least smokey summers of the rest of my life… yay increasing risk of wildfires… sorry Northern US, we had a warmer winter than the year before so it’s likely gonna be lit again this summer.

Have they fixed enterprise sso yet?