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Joined 1 year ago
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Cake day: June 13th, 2023

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  • We’re experiencing extremely high call volume.

    Every hour of every day, because company won’t hire or pay for anything better.

    Press 3 to have a representative call you back; You won’t lose your place in line.

    Sure. Meanwhile, I get on their website and try their weird “chat” support popup, that somehow takes care of the problem hours before I ever get a call back.

    This is why people hate phone support. And why I don’t trust and won’t buy products from companies who only have phone support (or “social media”, Facebook, Twixer). Give me a dedicated support email address, or something text-based (live chat, contact form) on website, thanks!




  • Vanon@lemmy.worldtocats@lemmy.worldAll cats are the same
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    3 months ago

    My (big ol’) cat used to somehow get all the way on top of an SUV and bite/bump the little stubby antenna. Easy to miss the damage! Bet there’s a bunch of cars out there with (delicious) chewed-up antennas. (They usually unscrew and are replaceable, at least.)