So some spam signups just happened (all [email protected] format e-mail) This caused bounced mail to increase, causing Mailgun to block our domain to prevent it getting blacklisted.

So:

  • Mail temporarily doesn’t work
  • I closed signups for now
  • I will ban the spam accounts
  • I will check how to prevent (maybe approval required again?)

Stay tuned.

Edit: so apparently there is a captcha option which I now enabled. Let’s see if this prevents spam. Registrations open again.

Edit2 : Hmm Mailgun isn’t that fast in unblocking the domain. Closing signups again because validation mails aren’t sent

Edit 3: I convinced Mailgun to lift the block. Signups open again.

  • PhilipA
    21•11 months ago

    I ran into the issue on my instance as well, but checking the Captcha option in admin settings, stopped the signups for me.

    • NataliePortlandEnglish
      4•11 months ago

      Thanks for the tip- I’m having the same issue. How do I ban those accounts? I can’t even tell who my users are

      • RuudOPMEnglish
        4•11 months ago

        I did it in the database, so if you can access your database I can assist.

        • @[email protected]English
          2•11 months ago

          My instance also experienced this. I’m the only active user (I made it a day ago), but the user count is up to 2K now. It stopped after I enabled captchas, but I want to remove these spam accounts so they don’t cause issues elsewhere.

          I don’t even have a slight clue as to what I should look for in my database.

          • RuudOPMEnglish
            2•11 months ago

            Contact me via Matrix if possible @ruud:h-y-p-e-r.space

          • @[email protected]English
            1•11 months ago

            If you haven’t figured it out yet or got a response yet, hop onto the instance admin group on matrix for Lemmy (details are on the GitHub or join Lemmy page somewhere I believe) and one of the many other folks running instances can probably walk you through it