It turns out that accommodating spoiled aristocrats who order shit they don’t need from halfway across the Earth on a whim has a cost, and let me tell you: that cost isn’t coming out of the executives’ salaries!
Every time you return something, you are adding data to a spreadsheet that returns the value of “fuck you.”
now if they could make it a crime to disingenuously return things and have cops (public treasury) deal with it, lord knows you’d need a doctor’s note to return a malfunctioning vibrator, but there’s more pressing aspects of the profitability crisis they’d rather be bribing politicians over right now