‘Man I just want a dishwasher job’: Why are Olive Garden and FedEx forcing job applicants to endure a strange personality test that turns them into blue avatars? Employers complain of a worker shortage, but would-be hires see a long and arduous screening process. BY CHLOE BERGER

Imagine having to take a shitty astrology test just to get a job cleaning the bathroom

Step aside, Na’vi version of Sigourney Weaver: A new blue avatar is becoming famous. If you apply to one of several large corporations today, you might see a blue guy that looks like the Walmart version of Disney’s wide-eyed style of animation. No, it’s not a company mascot; it’s actually part of your evaluation.

john-agony

The blue avatars are part of a long and confusing personality quiz in the hiring process at a handful of big companies. Many applicants find their presence not only bizarre, but also a bit insulting.

You don’t fucking say.

The blue people are courtesy of Paradox.ai, which boasts several billion-dollar companies as clients, including McDonald’s, Wendy’s, Citizens, and more. It’s worth noting that not all of the clients of Paradox.ai use the personality test feature, as different spokespeople from Citizens, 3M, and CVS Health all confirm. Still, many have taken to social media to express their confusion as to why this extra hoop—a long, bizarre personality test—is being placed in front of applicants considering many of these same companies claim to suffer a staffing shortage.

McDonald’s is also BDSing itself by making it impossible to hire workers and jacking up prices so nobody would want to eat there.

“Getting a dishwashing job at Olive Garden now requires a personality test from an AI company where you respond to more than 60 slides featuring a blue alien called Ash,” tweets Emanual Maiberg, who first reported on said quiz in a larger piece for 404 Media.

More like ass

Already strung out and cynical about the state of work, employees and job applicants found these types of assessments to be the final nail in the coffin. Although economists maintain that we’re in a tight job market, the hunt is longer and trickier than it used to be in part because of extraneous quizzes and interviews. Just last year, the average time it took to hire an employee reached a record high of 44 days, per Josh Bersin Company and AMS.

Who could imagine making people hop through endless flaming hoops like circus animals would make them not motivated to bother trying.

“Companies are quick to fire and then are very slow to hire,” says Dan Schawbel, managing partner at Workplace Intelligence, comparing the current situation to the job market coming out of the 2008 recession.

But you’re expected to have blind zealous loyalty to your corporate overlords as they spit in your mouth and call that your wage

The long, winding, blue road to an Olive Garden job

Let’s say you decide to apply for a job at Olive Garden. One of the first things you’ll see is an A.I. chatbot named Olivia (named after, and using the likeness of, the Paradox’s founder’s fiancée).

Fucking cringe

After answering a couple of screening questions, you’ll get a pop-up for the personality assessment, illustrated with weird blue humanoids. The personality quiz itself will tell you there’s “not one right answer,” but to look at the picture and either click “me” or “not me” if the depiction of the blue avatar describes how you might act, or feel. You’ll see a bunch of slides like this, featuring the blue avatars in situations like grabbing pizza before others partake, or engaging in artistic endeavors. The process culminates with the AI system telling you your Big 5 personality traits. Many have commented on Maiberg’s tweet to discuss how dystopian these tests feel. Some suggest not being honest on the tests, as answers can be used against you.

Those some are fucking right. Always work in your best interests. Your bosses won’t.

Part of the whole process is seeing if you’ll be a willing cog in the machine or rage against it. Companies often shirk applicants that aren’t personality fits “because they don’t want this person that they’re hiring to shake things up. They really want someone to fall in line with the status quo,” says Schawbel.

But nobody wants to work

Dr. Heather Myers, chief IO psychologist at Traitify by Paradox (the official name of the personality test), tells Fortune the personality test can be done in under two minutes, claiming the competition rates for their tests are “significantly higher” than other assessments and that turnover has decreased by up to 25% for Paradox’s clients. Myers says Paradox’s goal is to “simplify the hiring process and remove friction for job applicants,” and that while it’s not meant to eliminate a company’s human decision-making process, automation can help neutralize dead ends and create a more efficient job system.

Fuck you, Heather.

But in attempting to alleviate employers’ frustration, Paradox is stirring employee frustration—it’s a bit of a paradox, if you will. The test is a way to filter out applicants, according to Schawbel. Adding that it’s a way of seeing who really wants the gig by “put[ting] individuals through the gauntlet,” he explains it “weeds out a lot of people.”

Not a fucking paradox, dipshit. A contradiction between classes.

“Paradox was created entirely because we were frustrated by the experience of finding and getting jobs, too,” Adam Godson, Paradox’s president and chief product officer says. “So, we fully appreciate the job seeker perspective.” He added that there’s been too much friction and obstacles in the hiring process at many companies, and that Traitify is a way to take out those obstacles and conflict.

What the fuck would a corporate mongrel know about the frustration of finding work?

But if one side of the relationship is this irritated, obviously something is wrong. “The goal is, how do we make the entire hiring process good for employers and employees,” says Schawbel. “And if it’s only good for one party, then it’s a broken matchmaking system, or broken hiring system.” He adds that a long process creates more frustration, as burnt out employees are overburdened while they wait for help.

WORKING AS INTENDED FOR THE CAPITALIST CLASS

Worker shortage or picky employers?

Fuck I wonder what it is thonk

Despite Paradox’s asserted intentions, the personality tests seem to have struck a chord with people, and not in a good way.

Good.

A prospective software engineer for FedEx went viral after posting screenshots of Paradox’s “bizarre personality test” to Reddit, voicing their frustration about “how blatantly prejudicial this type of thing is.” The applicant said they withdrew their application, having felt unrepresented by the results and areas of the test saying they had room to grow.

Fucking bazinga brainworms loser thinks it still has room to grow instead of saying it’s fucking shit.

Another user posted about the same test that Olive Garden gave them. “Man I just want a dishwasher job,” they said. Someone in the comment section asserted, “this is just my opinion, but companies cant [sic] find anyone to hire anymore because they have set their standards so stupidly high that no one seems worth while.”

BUT NOBODY WANTS TO WORK

Indeed, companies are adding these personality tests “for a reason, because they can get away with it,” says Schawbel, explaining that, even if they cry hiring shortage wolf, they are getting enough qualified applicants to want to filter some out. It means that both within the white-collar and blue collar fields, application processes are feeling increasingly long and tiring. And that doesn’t come without consequences. These candidates who have a bad experience are also more likely to be deterred from applying again to the company, to complain about it on social media, and also avoid said company for services in their personal lives, he adds, pointing to past research and studies.

Case study of Capitalists and their running dogs doing whatever the fuck they want, even when it bites them in the ass, and getting away with it #72trillion69billion420million

Over the last couple of years, companies in the retail and hospitality sectors (the sectors in which Paradox has many clients)) have complained of staffing issues. During The Great Resignation, many workers left their jobs to find opportunities with less stressful working conditions and greater pay.

Remember when these pencil-pushing dirt bags said the best way to improve your financial quality of life is by constantly job-hopping for better pay and benefits with the mindset of zero loyalty to your corporate overlords? Well now they’re saying stop because they’re not getting their treats on time.

But the companies complaining it’s hard to hire and retain right now aren’t making applicants’ lives any easier as they deliver a slew of questions, quizzes, and interviews for jobs that don’t even offer competitive wages. Interview processes have gotten longer in general, according to experts from CNBC Make It. As for the hiring managers, “maybe they’re being too picky. But they don’t think they are,” Schawbel says.

thinking-about-it

It’s just part of the process, if you ask Olive Garden. “This is one of many ways our restaurant leaders assess candidates to ensure they have the right people in the right roles — which sets our team members up for success and provides great guest experiences,” a spokesperson for Darden Restaurants, which owns Olive Garden, said in a statement to Fortune.

If you left out the fact that this is Olive fucking garden, this shit would make it sound like they’re hiring white-glove technicians to fine-tune fucking chernobyl.

Still, tired job applicants are understandably feeling a bit bristled by having to take the time to pretend to want to work somewhere. “Just in case you’re wondering, it’s absolute hell trying to get jobs of any kind out here, and that’s why half of America is struggling to pay rent (including me),” one person said, quote-tweeting Maiberg’s post.

“Understandably”

“I think we’re going to reach a breaking point in labor soon. employers have gone completely off the rails and people are exhausted,” a Twitter user claimed. Americans are feeling disenchanted by their jobs and staring down the barrel of a long job market, these personality tests are all enough to leave us feeling, well … blue.

Fingers crossed spongebob-i-fucking-love

  • Infamousblt [any]@hexbear.net
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    9 months ago

    I worked in an office Max many many years ago and the hiring process then was I dropped my application off, the manager asked me to come back later that day dressed for an interview so I did. It was a 10 minute interview and I started the next week.

    The turnover there was hilarious but it didn’t matter because anyone could just come and go to any similar job without any interruption. I didn’t stay there long maybe 6 months but that process worked fine. Everyone knew it was just some job. None of this personality test cover letter 6 part interview bullshit. It was stocking shelves at office Max and occasionally showing people where shit was…as long as you’re able bodied enough to do it anyone could do the work and everyone knew it. Why waste everyone’s time with a ridiculous process as if it’s anything more than just putting shit in the right spot on a shelf.

    I ended up quitting because they did get a new assistant manager about 3 months in and he was on a mission to make it something more than it was. If I wasn’t trying to sell shit properly between putting stuff on the shelves I would get written up. My favorite write up was because I handed someone a 2 pack of scissors instead of two individual packs of scissors. The individual packs were more expensive for 2 than the 2 pack (by 50 cents) so I cost the company money and that means I didn’t do my sales job properly so write up. You know maybe they needed 2 packages instead of the 2 pack for… reasons? And because I didn’t get to the heart of that reason, write up.

    I ended up quitting on the spot after the same ASM wrote me up for not asking a co worker for their zip code when they were checking out their discount soda. I knew his zip code I asked him every day when I rang up his discount soda. But I wasn’t following process of asking on every checkout so write up. He then took me off the register and handed me a tennis ball and told me to scrub the scuffs off the floor with it. I threw it across the store and walked out.

    Anyway. Yeah sure nobody wants to work. If they would have just let me quietly stock shelves instead of all that other shit I would have been there a lot longer. And if they would just keep the application process reasonable people would apply. Simple as.

    • Sphere [he/him, they/them]@hexbear.net
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      9 months ago

      He then took me off the register and handed me a tennis ball and told me to scrub the scuffs off the floor with it.

      What the FUCK

      You are a fucking assistant manager of a fucking OfficeMax, not a fucking British Navy captain, holy fucking shit

      • Infamousblt [any]@hexbear.net
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        9 months ago

        Dude kept trying to write me up for not having my shirt tucked in properly too. Like bruh I’m standing and kneeling all day trying to keep your precious shelves fronted. Of course my shirt is gonna pop out once in a while.

        He was an ex military guy so…yeah little tiny Hitler in his little tiny domain.

        • CTHlurker [he/him]@hexbear.net
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          9 months ago

          I don’t understand how people can look at any millitary and decide that it’s something worth emulating. I work with two guys in my office who both spent something like 10+ years in the Danish Armed Forces, and neither of them have any good things to say about the way that work is structured there. Most of their stories involve the soldiers getting high/drunk and fighting with each other, which is like the least bad thing you can do as a troop.

      • DragonBallZinn [he/him]@hexbear.net
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        9 months ago

        Every one of those fucks thinks they’re a mentor in an anime. No exceptions.

        “No one wants to work” but employers take themselves way too seriously. They will not only reject you, but blacklist you from every one of their rich friends because “thou art unworthy” to work.

    • WhatDoYouMeanPodcast [comrade/them]@hexbear.net
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      Not that it’s the final answer by any stretch, but imagine how chill it all could be, even as a customer in these places, if you could just have relaxed humans behind the register and walking around the stores. Imagine if it wasn’t all overstimulating to hell with ads and pictures of people smiling or being curious. Then the hiring process is quick and easy and they don’t train you on some proprietary nonsense and you could literally walk in off the street and in 15 minutes know how to work the register or stock the shelves. What I would give to walk in on employees sitting down in casual conversation who’d quickly scan my shit and send me on my way without asking me about a rewards card or something

      I might even want to return, and even return when it’s not absolutely necessary that I have a 1.5" binder today. I might walk in because notecards would make my life a little easier and it’s on the way.

      • supafuzz [comrade/them]@hexbear.net
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        9 months ago

        instead the experience is so unpleasant for everyone involved that it’s easier to just buy shit on amazon from a brand of completely unknowable quality called Clirftopyle that has existed for two whole minutes and won’t exist anymore when it comes time to reorder

    • SacredExcrement [any, comrade/them]@hexbear.net
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      9 months ago

      Assistant store manager seems to be a position that attracts some of the most overt psychopaths I’ve ever met

      I had one that was married, constantly hitting on every woman that came into the store, and would berate anyone within earshot for not doing their job regardless of what their job actually was

      Had another that told me, verbatim, “If I got to a McDonald’s 2 minutes before close I expect to be served in a timely manner” in reference to us closing up the salad bar like 10 minutes early, when no one was even in our part of the store (and she also loved to make people re-arrange displays for no apparent reason)

      Both at the same store

  • NedIsakoff [he/him]@hexbear.net
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    9 months ago

    I’ve been unemployed since November and the job hunting process is absolutely insane. One of the places I’m currently interviewing for is a position I applied to at the start January and it just sums up my experience so far, albeit a bit more on the ridiculous side.

    Two weeks to hear back after applying and schedule first interview, an HR screening, which was then scheduled a week after that email. Then they needed a week and a half to let me know if I was going to the second round technical interview. After the second round I had to wait another two weeks for them to schedule the third ‘company culture’ interview, which I recently had and hopefully will know something before this month is over.

    But fucking hell three rounds over two months for a relatively entry level position? When I was last in the job hunt, in 2018, I’d sometimes do three rounds in a week and a half. And those were for more senior positions than I’m applying to now.

    Idk shit’s fucked. I still have a few months of unemployment and I haven’t had to dip into my small amount of savings yet. But I am constantly feeling the judgement from my family and mother-in-law for spending time unemployed/not finding a job yet.

    • operacion_ogro [he/him]@hexbear.net
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      9 months ago

      I spent the last six months doing this after getting laid off in 2023. It’s unreal what they put you through just to look for a means to pay your bills. They might as well demand that you wriggle on your belly while begging for a chance to work

  • FnordPrefect [comrade/them, he/him]@hexbear.net
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    9 months ago

    Billion dollar idea to disrupt this industry: shit. Literally just a big ol’ bowl o’ shit.

    If the applicant is desperate enough to eat the contents of said bowl, they are safe to hire. Otherwise, they are not a good fit for your current work culture. Watch as turnover drops to nearly zero as all of your slaves workers dream makers have been verified to have no option but to tolerate all of your most absurd demands.

    This can be further improved by lowering their wages to ensure no one ever has enough time or money to ever go through another hiring process anywhere else.

    porky-happy

    • DragonBallZinn [he/him]@hexbear.net
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      9 months ago

      porky-scared

      Whoa there brother, you’re PAYING your workers? What are we, a bunch of freedom-hating browns? If they were truly loyal, they would work for free! Good thing we’re both the bourgeoisie and no one cares when WE have class solidarity, so may we both stop paying our employees?

  • zifnab25 [he/him, any]@hexbear.net
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    9 months ago

    This isn’t even strictly new. I remember taking one of these obnoxious training tests during an automated phone interview 20 years ago, trying to get a job at Best Buy. I remember one of my managers at a boutique IT firm - first job out of college - insisting that everyone take an Emotional IQ Test, which we then proceeded to mock relentlessly in her presence until she stopped asking for it. My current employer seems content to stick with the CYA “please take this flash animation test so you can’t plausibly deny knowing what embezzlement is” once a year 15 minute trainers. But these astrology-adjacent weed-out exams mostly feel like HR busy-work. I have no idea how they’re justified within the business itself, but I’m sure some slick con-artist has a two hour long PowerPoint that explains how you can give them $1M and make $50M worth of problems go away.

    “I think we’re going to reach a breaking point in labor soon. employers have gone completely off the rails and people are exhausted,” a Twitter user claimed. Americans are feeling disenchanted by their jobs and staring down the barrel of a long job market, these personality tests are all enough to leave us feeling, well … blue.

    What are the lumpen proletariat going to do about it? Bosses doing phrenology on their hiring pool isn’t something any individual can resist. And when you’re a monopsony for labor, who else is going to hire you except the guy with the ouija board and the crayon up his nose?

  • infuziSporg [e/em/eir]@hexbear.net
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    9 months ago

    Everyone needs to read “The Illusion of Validity” by Daniel Kahneman. It talks about this exact premise, employment screening.

    All the fancy tests designed by experts ended up having zero predictive power of who would make a good candidate.

    It’s actually a chapter in Thinking, Fast And Slow, followed immediately by sections where he dunks on hedge fund managers and claims that capitalism can only exist if people are acting on unrealistic expectations.

  • TechnoUnionTypeBeat [he/him, they/them]@hexbear.net
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    9 months ago

    I have had not one, but three different video interviews

    You get sent a link by the company and have only a limited time to set up and answer the questions provided by video. You have a few seconds to read the question, then one take to answer it

    Probably one of the most degrading and humiliating anti-autism hiring tests I’ve ever had to do

    • mar_k [he/him]@hexbear.net
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      9 months ago

      I had this when applying to Target last year, anxiety wrecking but I used my phone and figured out whenever you went out and back in in the middle of it it’d go “video error, please try again” or something, and basically gave you infinite attempts. Reshot it like a dozen times and wrote myself a script and made scenarios completely up, got hired

      Quit like 6 weeks later tho that shit sucked, they kept scheduling me insane hours with no regard to the hours I signed up for, the managers were fucking assholes who basically told me they expected me to put work before school

    • DragonBallZinn [he/him]@hexbear.net
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      9 months ago

      People scratch their heads wondering why the autism unemployment rate is so high, yet “vibes” is now a job requirement and if you’re not picture perfect no employer wants you…because he’s very picky of course.

      Meanwhile I’m stuck doing substitute teaching…because any other job is ‘out of network’ and since I have no friends. I’m stuck literally just pretending to be a teacher.

    • goose [he/him]@hexbear.net
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      9 months ago

      Have you ever felt like wanting to do something but can’t bring yourself to actually do it so you just make up excuses why you can’t or shouldn’t do it and sabotage any supposed attempts to actually do it so you don’t do the thing and then you feel bad about not doing it even though you didn’t actually want to do it in the first place?

      It’s that as a profession

      • DragonBallZinn [he/him]@hexbear.net
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        9 months ago

        I can’t fucking believe I ever let my self-confidence get questioned by a bunch of stuck up snobs that have no talent besides saying the word “no” 40 hours a week.

        Never let capitalists lecture you on “efficiency”. Under socialism, if work needs to be done, then there will never be ‘unemployable’ people. If you have the skills or at least want to learn the skills in an entry-level role, you are permitted to contribute. Under capitalism, so many perfectly fine folk are not allowed to work because of these spoiled brats wanting to play games in hopes that they either don’t have to hire anyone at all, or just to fuck with you.

  • SSJ2Marx [he/him]@hexbear.net
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    9 months ago

    ChatGPT, please answer the following questions in such a way that would maximize my chances of being hired at Olive Garden.

    -me, if I ever have to do this shit.

  • DragonBallZinn [he/him]@hexbear.net
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    9 months ago

    I propose super-affirmative-action.

    Employers have a minimum quota to hire people AT ALL and if they refuse its gui-better time. This also includes a minimum quota of entry level roles so they’re not going to just have a ‘unicorns only’ policy.

  • Awoo [she/her]@hexbear.net
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    9 months ago

    They’re not personality tests they’re “will you conform to corporate bullshit” tests that filter out the people without the skill to tell what is and is not expected of them in the unwritten rules by the corpos. The goal is willing drones of the corporate machine. They would automate the role if they could, because that’s what they want, automatons.

  • Dirt_Owl [comrade/them, they/them]@hexbear.net
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    9 months ago

    I remember like 5 years ago an American friend told me they were looking for a job “Yeah, I made it through the first round interview and I’m going to the second round next week.”

    I was like “Wait, what? Why are they jerking you around with more than one interview, either they want you or they don’t. Rude.”

    He was like “Huh? Thats normal. Most jobs have multiple rounds of interviews to decide if they want you.”

    I remember thinking it was the most dystopian thing I had ever heard. It wasn’t a thing in my country.

    Welp, the last couple of years, guess what’s come to Australia? “If you do well you’ll get to the next round of interviews!”

    Fuck capitalism, and fuck America for spreading this disease. As if the job hiring process wasn’t undignified and soul-crushing enough.

    This stuff depressess me like hell because I could never stomach doing one of those creepy “Record yourself answering our AI” interviews. If this becomes the norm forever, I’ll probably end up in the gutter because I just won’t, I refuse to debase myself like that. I’m not going to work for someone that doesn’t even respect me enough to show up to the interview.

    Looks like I chose the right time to go back to university, but damn, I am not looking forward to the future.